EAPA San Fernando Valley
August 248:30am Networking 
9 – 11 am 2 CE Presentation (without break)
Managing and Understanding the Angry Client/ Employee
Anita Avedian, M.S., LMFT, CAMS-IV, Certified v  Anger Management Specialist IV, Director, Anger Management 818 
 
Meeting Location: Foundations Los Angeles
For details, special accommodations or to RSVP, please contact Naheed Awan (240) 381-8154 naheed.awan@gmail.com. 2 CE Credits provided through CEPA #13918 CAMFT approved continuing education provider for MFT, LCSW, LPC. $15 members, $20 nonmember fee (refund policy at door). Please notify of ADA accommodation needs. 
EAPA SFV meets the fourth Friday at each month for 2 CE presentation.
 

Learning Objectives:
•Understand anger versus aggression versus rage
•Learn the characteristics of an angry person
•Identify when anger is a problem in the workplace
•Recommendations for HR or EAP when dealing with employees who are at risk

 
The Mental Health Organization launched a report in 2017, regarding “Boiling Point” which focuses on the problem of anger.  In this report, they state that 64% say that the world is becoming an angrier place and almost a third of the people reported that they have a close friend or family member who has problems controlling anger. We have seen employees “lose it” with a burst of anger in the workplace, however, when does it cross the line into a serious situation where we need to take action?  In this seminar, we are going to get a better understanding of anger versus aggression and examine the signs of anger problems in the workplace.  It is important for HR and therapists to recognize the difference between appropriate and inappropriate expressions of anger in the workplace and how to intervene. 
 
Anita Avedian is a Licensed Marriage and Family Therapist (Licence # LMFT 38403) and has been in practice since 2001. Anita has offices in Sherman Oaks, Hollywood, Glendale, and Woodland Hills. Her specialties include working with relationships, anger, social anxiety, and addictions. Anita is the Director of Anger Management 818, with 10 locations, helping both self-referred and court-ordered individuals seek help with their aggression. Anger Management Essentials is an approved NAMA model which is used for anger management certification. Moreover, Anita is an Authorized NAMA Trainer and Anger Management Supervisor for certifying anger management specialists. She is a Certified Anger Management Specialist IV and a Diplomat Member of NAMA. She offers monthly training throughout the West Coast to certify counselors in anger management. She authored Anger Management Essentials, a workbook for aggression, which has been translated into Spanish, Armenian, and Hebrew. Anita is the co-Founder and President of the California Chapter of the NAMA which is the California Chapter of Anger Management Providers, and the Founder of Toastmasters for Mental Health Professionals.Anita recently appeared on Good Day LA discussing Road Rage. 

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