How many times have we heard about a family being misled about the costs of treatment after the provider of treatment posted that they accept insurance? What the provider actually accepted is out-of-network insurance payment, where accountability for added costs and patient charges can be avoided. How many families receive bad news twice when their loved one checks out of treatment early, and the provider will not refund the unused portion of what was paid toward that treatment?
Quid pro quo kickback schemes paying for patient referrals and/or fee-splitting between providers to enhance referral and revenue volume are obvious breaches of ethical conduct. Call centers, internet brokering sites, and toxicology lab revenue sharing scams have become pervasive in a profession and business which is ultimately built upon trust. All addiction treatment providers are painted with the same cynical brush when a few value money over integrity.
Doing the right thing is not easy but it is what sobriety, recovery AND TREATMENT should be all about.
Rather than contracting with a cost-effective laboratory to provide medically necessary urinalysis testing, some providers and labs are charging upwards of $1000 for a $5 lab or confirmation on a daily basis. The bill is then sent to the medical benefit to conceal it from utilization review. These revenue enhancements create a need for greater oversight or more aversive market consequences.
Treatment and recovery should represent the best of what we have to give, not the dark motives of selfishness and greed.
Twin Town Treatment Centers posts on its website ethical standards to which we hold ourselves accountable. We encourage others to do the same. Rather than racing to the bottom, we’ll set ethical standards from which the public and purchasers of healthcare can distinguish.